Shipping&Delivery

  • Order Processing

    • All orders are processed within 3 business days.

    • Every order is automatically covered by shipping insurance from CaseÜ, giving you peace of mind from checkout to delivery.

    • If your item arrives damaged during shipping, contact us and we will handle the courier claim and send you a new replacement free of charge.

  • Shipping Confirmation & Tracking

    • Once your order has been shipped, you will automatically receive a shipping confirmation email with a tracking link.

    • Please make sure to provide a valid email address at checkout to receive your tracking updates.

    • If you need help tracking your order, feel free to reach out to us via Messenger or Instagram (@caseu_ph) and our team will assist you.

  • Delivery Time

    • Metro Manila (NCR): Orders typically arrive within 3 business days after dispatch.

    • Other Areas in the Philippines: Delivery times may vary depending on your location and local courier schedules.Nationwide usually could be delivered within 3–7 business days.

    • Please allow additional time during holidays, peak seasons, or unforeseen courier delays.